Missed the Customer Centricity 2017 Conference? Read this recap by Allison Hartsoe of Ambition Data on transforming into a customer-centric organization.
Customer Lifetime Value (CLV) is the net profit gained from the entire relationship with a customer: past, present, and future. Many companies are just starting to think about CLV. If they are measuring it, they might not be using this powerful metric to its full potential. Many companies (even those with internal data science teams) are [...]
Many companies are just starting to think about CLV. If they are measuring it, they might not be using this powerful metric to its full potential. Many companies (even those with internal data science teams) are also measuring it incorrectly. Is your company making any of these mistakes?
If you add up the projected spend of all customers that are expected to purchase again in the next quarter or two, you’ll have the most accurate sales forecast possible! Learn how to use Customer Lifetime Value to take the guesswork out of forecasting . Download Full PDF
Without the right customer data and predictive capabilities, creating an effective retention plan is more like a guessing game than a true strategy. Certain kinds of customers are clearly worth fighting for, while others do not justify the expense required to keep them around. To craft an effective retention plan, you need the right tools [...]
In today’s results-driven world, the efforts of marketers are likely heavily focused on hitting acquisition target numbers. The company’s entire growth strategy often hinges on bringing in as many new customers as possible. Increasingly, it’s the job of the marketing department to make that growth happen. But there’s a problem: How do you know that [...]
Creating an effective retention plan can be a challenge if you're relying on historical trends, anecdotal evidence, and blind hunches. You need a way to identify your most valuable segments and to predict future spend potential. Download our free marketing brief to explore three ways you can use customer lifetime value to segment and target [...]
How do you know that all the new customers you're acquiring as a marketer are actually worth the cost? Download this marketing brief to explore how you can use CLV modeling to identify the best acquisition channels, find your optimal cost per acquisition, and increase your rate of return.
See how Zodiac helps brands base business decisions on the road ahead instead of looking in the rearview mirror using predictive analytics. Download PDF
Most of us have become addicted to a mobile or online game at some point. While you might think of downloading and playing a game on your phone simply to pass the time during a long commute or to unwind after work, mobile gaming is big business. The industry saw more than $40 billion in [...]